We aim to become the most successful property maintenance company in the South East of England offer an exceptional customer service and value for money at all times maintaining the highest quality of work to the deadlines provided.

Objectives

• To add value to our customers and exceed their expectations through the excellent delivery of our service.

• To help create an integrated team that is customer focused and works proactively together.

• To ensure that Downton Property  is our customers first choice when considering the development of a long term relationship.

• To work in partnership with our clients in pursuit of excellence.

• To ensure we comply with all statutory requirements.

• To acheive the highest standards in service delivery, with a responsibility of ownership.

• To continually train our workforce at all levels to the highest possible standard.

• To ensure our customer charter is adhered to at all times.